What platforms do you currently receive reviews on?
Google
Facebook
Yelp
TripAdvisor
Other
How do you monitor your reviews?
I log into the platform if I get an email
I use a review management tool
I have someone else monitoring my reviews
I don't really monitor my reviews
How fast do you respond to a new review?
Within an hour
The same day
The next day
Within the week
I don't respond to reviews
How often do you have typos when you respond to reviews?
Occasionally
Sometimes
Often
Never
I don't respond to reviews
Do you share your reviews on social media?
No
Yes, I create graphics with my best reviews
I don't share my reviews, but I make sure people know they can go look at my reviews online
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